The ability to set your own hours and even choose the location where you work is becoming a standard practice in the American workplace. Companies are recognizing that flex work options are not about working less, but rather about reimagining when and where work can be done. And this offers benefits to talent, clients and organizations. Flex options aren’t a standalone program, but rather a cultural philosophy that empowers people and trusts them to get their work done. Businesses that perceive flex work as a special—and usually temporary—arrangement are missing the many opportunities and solutions that it offers.
Firms who don’t continue to “flex up” their programs also put themselves at a competitive recruiting and retention disadvantage, particularly among millennials. This largest generation in the U.S. labor force has different and non-traditional expectations about when and where work should be done.
With all of those considerations in mind, the 2018 ConvergenceCoaching®, LLC Anytime, Anywhere Work™ (ATAWW) Survey examined the use of flexible work practices in CPA firms across the country. As both clients and talent demand more flexibility from firms, it’s crucial that CPA firms understand how to deliver excellent service from anywhere, at virtually any time. Firms must continually progress their flexibility “profile” to keep up with rapidly changing marketplace expectations and flex innovations.
“In 2016, we launched a pilot program offering every team member the opportunity to work at least one day a week from home, both as a part of our Best Place to Work initiative to improve work-life balance, and to mitigate the negative impact to our team from planned construction in Atlanta. To help in these efforts, Convergence Coaching delivered a relevant and actionable one-day training to our partners and managers on strategies to successfully manage a remote workforce. In addition, they provided assistance and insight into the program launch, design and communications. Their services were invaluable to the execution of our pilot, which has since become a successful program and the foundation for our remote working policy offering.”
~ Leslie Balmforth, Partner-In-Charge of Learning & Development, Aprio, LLP
We are incredibly grateful to the 175 firms who participated in this year’s survey, as well as our fellow consultants and friends who helped us promote the survey and findings. Thank you!
For more information on our 2018 ATAWW Survey and related services, contact us.