If circumstances require that you must cancel your participation in the ConvergenceCoaching Transformational Leadership ProgramTM (TLP), you may be entitled to a refund. We will refund the following prior to the program kick-off, based on the total program cost you paid:
- 90 or more days prior to the program kick-off call – Full refund
- 45 to 89 days prior to program kick-off call — 50% refund*
- Less than 45-days before and after program kick-off call – Not eligible for refund**
*Should you need to cancel your participation in the TLP seven (7) or more days prior to the program kick-off call, you may identify an alternative qualified, high-potential candidate from your firm to participate in the program. If this option is chosen, your registration fee will be transferred to the new participant.
**Additional charges may be incurred for any fees related to hotel attrition terms and food and beverage minimums contracted with the hotel related to the onsite workshops
Should ConvergenceCoaching cancel the program for any reason, participants will receive a full refund for the TLP registration fee. ConvergenceCoaching reserves the right to re-schedule the program workshops due to unforeseen or natural circumstances including but not limited to earthquakes, hurricanes, extreme weather, etc., and we make no guarantee on alternate dates or locations. It is advised that you should not purchase non-refundable airfare or book non-refundable hotel reservations and you will be responsible for any charges incurred to change or cancel your travel arrangements.
Workshop participation is mandatory. In the very rare instance that a participant has a serious, emergent complication and is unable to attend a TLP workshop, we will do our best to accommodate an alternative make up workshop option, if available, within one year of their missed workshop date. If the participant is unable to provide us at least 60 days’ notice prior to the workshop they will miss, they will be responsible for covering associated catering costs for their food and any other TLP workshop materials at the make-up workshop given that the hotel food, beverage and room block commitments will be affected by the late notice.
If you have any questions, please contact Aimee Allen at firstname.lastname@example.org or (603) 784-5410.