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Issue 12 - July 2004
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Leadership
Lessons:
The Value of Having A Coach
“I absolutely
believe that people, unless coached, never reach their maximum capabilities.”
Bob
Nardelli, CEO
Home Depot
At ConvergenceCoacing,
LLC, we share this view, too, and that’s why we offer coaching services
to our clients on both a firm and an individual basis through our Driving
Your Success and Mapping Your Career Success programs. Several of the
Convergence team members also employ individual performance coaches in
one form or another outside of work.
Before
we became coaching enthusiasts, though, we didn’t really see the
value a coach could bring. This is probably because we thought we already
knew, or at least should know, what we ought to be doing to develop ourselves
or our business. And, we felt like we should just get to work “doing”
those things instead of seeking coaching for help.
Sound
familiar?
To better
understand the benefits of having a coach, you need to first be able to
answer the question, “What is a coach and what will they do when
working with me?”
“[A
coach is] part advisor, part sounding board, part cheerleader, part manager
and part strategist.”
The
Business Journal, April 2000
According
to the Miriam-Webster Online Dictionary, a coach is a private tutor who
instructs or trains a performer or a team of performers in fundamentals
and helps direct a team’s strategy. In a business sense, a coach
is someone who helps an individual professional realize their goals by
honing their work strategies and tactics and enhancing their overall performance.
Usually,
when you engage a coach to work with you, or a member of your team, they
will help you to:
- Assess
your ability in a particular area and identify your goals or ideals
related to that particular area of your work or life;
- Develop
a “game plan” to develop new skills, capabilities and habits
and help generate new ideas that will enable you to meet your stated
goals;
- Create
a plan of action based on the ideas you’ve generated;
- Refine
your plan;
- Implement
your agreed upon action plan; and
- Develop
an accountability mechanism that will enable you to keep your commitment.
After
you better understand coaching precepts, it’s much easier to discern
the value of having one.
A
good coach will:
- Follow
professional guidelines that govern confidentiality and non-disclosure
and allow you to develop an environment of trust that you may not be
able to have with someone inside your firm or family;
- Take
the time to get to know you personally and professionally over time
and will tailor their methods to suit your work style, needs and objectives
without allowing your bad habits to sabotage your success;
- Utilize
proven strategies and tools they’ve developed in coaching others
to guide you through a standardized process. That way, you won’t
have to reinvent the wheel or waste time on the way to your goals trying
things that may not work; and
- Be
committed to your chosen outcome, but unattached or removed from developing
an outcome of their own. This detachment will enable your coach to guide
you through the disappointment, frustration and confusion that can sometimes
accompany your transformation and will help you gain the perspective
that will enable you to experience “growing pains” without
giving up on your true commitment.
- Above
all, a coach can help you focus on things that are important to you
and your firm but always seem to take a back seat to the urgent, everyday
realities of life. Your coach will help you set aside time each week
or month to work on your goals or on your practice so that you can see
genuine progress and results.
“Asked for a conservative
estimate of the monetary payoff from the coaching they got, these managers
described an average return of more than … six times what the
coaching cost their companies.”
Fortune,
February 2001
If you
are truly interested in achieving growth and generating real results,
take the time to learn more about our firm and individual coaching programs
by contacting Jennifer Wilson at (402) 933-2900 or jen@convergencecoaching.com.
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