HR/Organizational Development

Ask and You Shall Receive Feedback!

When speaking with participants of our Transformational Leadership Program, or meeting with young leaders at firm retreats, one consistent complaint we hear is that people don’t get enough feedback on the work they’re doing and consequentially, on their individual development. We’re talking a lot these days about improving feedback mechanisms, how firms need to deliver […]
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Five Flex Forward Insights

This week, we launched our ConvergenceCoaching® 2018 Anytime, Anywhere Work™ Survey, where we gather input from public accounting firms about their adoption of flexible work practices. We’re huge proponents of these programs because we have been operating in a 100% flexible and virtual environment for the last 18 years and have experienced first-hand the benefits […]
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The Challenge of Spring

When the season of Spring comes, we notice change around us.  The Earth is thawing from the cold of winter.  Animals who were hibernating come out into the sun.  We notice new plants beginning to sprout.  Flowers are budding, and an atmosphere of new opportunity dominates our thinking.  It’s a time of renewal, which causes […]
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You’re NEVER Too Busy to Give Feedback

 “Make feedback normal. Not a performance review.” ~ Ed Batista You’re in the middle of busy season, with multiple engagements in play and the team running in fifteen different directions. Are you giving feedback to the people working on your jobs, in your groups or assigned to you? If not, you’re missing an opportunity to […]
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Becoming a Flex-Forward Firm

At ConvergenceCoaching, we’re huge proponents of flexible work programs, or what we like to call Anytime, Anywhere Work™ programs. We’ve been operating in a flexible, virtual environment ourselves for almost 18 years and the strategies we use to keep our team connected and operating efficiently are the same ones we teach to our clients. Philosophically, […]
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Three Keys To A Safe And Inclusive Environment

I’m confronted by the major news story centered around a senior leader who engaged in unacceptable behaviors across two decades. It’s resulted in a cascade of additional victims sharing their own experiences with the same type of bad behavior – some directly related to the organization in question and others related to their own experiences […]
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Four Steps to Faster People Development

“Leadership, like swimming, cannot be learned by reading about it.” — Henry Mintzberg With the Baby Boomers (born 1946 to 1964) retiring at a clip of 10,000 per day, the skills transfer necessary to get the next generation ready to take over the reins is monumental. Most leaders have a limited amount of time available […]
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Assigning Ownership Accelerates Your People Development

With so much transition and retirement happening in public accounting, people development is a hot topic. Firms are wondering what they can do to accelerate their team member’s learning and get them ready faster, and are creating innovative new training programs to do so. But there’s a missing component in our dotted line environment, where […]
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Drive Change In BOTH Mechanics AND Behavior

“The very best practice mechanics you devise – new plans, programs, and processes – will only succeed when you pay careful attention to the human behavior around those mechanics.” Me to Our Clients, Everyday! I am a change agent.  I make my living helping individuals, teams and organizations identify their areas for improvement and market […]
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Triple Your Team Member’s Progress with Three Types of Feedback

Feedback is a hot topic this year at ConvergenceCoaching. Firms are interested in more quickly progressing and growing their staff, and we believe the key to doing it successfully is providing specific, meaningful, and timely feedback to the team on a regular basis. In this blog, we’ll focus on delivering feedback and really drill into […]
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Emerging Trends Facing Public Accounting

ConvergenceCoaching collaborates with the AICPA CPA Insider, Accounting Today and other publications to provide our readers with perspectives on the top issues, challenges and emerging trends facing the public accounting profession. As our profession continues to experience rapid change, sharing knowledge and best practices is important. Below you’ll find recent content to help you with […]
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Leadership Spotlight: Chris Roberts, Director of Talent Management, Mazars USA LLP

We are excited to introduce you to Chris Roberts, Director of Talent Management at Mazars USA LLP, who is the focus of this issue of Leadership Spotlight. Chris leads the talent management and employee experience for his firm, taking a fresh look at the firm’s talent practices to ensure they support an evolving workforce and […]
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Making Straight Lines Out of Triangles

At ConvergenceCoaching, we strive to help our learners incorporate the concepts from our training into their daily life and patterns of work. One way we help participants accomplish this is to ask them to make one commitment – to choose one action or behavioral change to commit to out of our discussions. In looking back over […]
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Spring Forth

“For everything there is a season, and a time for every purpose under heaven: a time to be born, and a time to die; a time to plant, and a time to pluck up that which is planted…”   Ecclesiastes 3:1-2 Change is All Around Us As we move into a new season, we expect to […]
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Gen Z: An Introduction to the Next Wave of Talent

When it comes to talent, practice management and impacting forces, the buzzword heard round the leadership table has been “Millennial” for quite some time. Now, we’re beginning to hear murmurs about Generation Z and the impact they’ll make. As a Millennial myself, I’m hyperaware of the various stereotypes of my age cohort, so I’ll admit […]
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Buy-in to the Benefits of Mature Hires — Even as Beginners

Earlier this year while training first year staff at a national training conference for a Top 15 firm, I was struck by the diversity in my classes, including women and men, people from all cultures and backgrounds, as well as non-natives to the United States. What really caught my eye, however, was the span of […]
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The Biggest Barrier to Anytime, Anywhere Work™ – Sludge

More Results from Our 2016 Anytime, Anywhere Work™ (ATAWW™) Survey Technology. Client acceptance. Training new staff members. Accessibility and responsiveness. These are just some of the objections firm leaders give for resisting virtual work environments. However, we believe – and have seen – that all of these issues are generally tactical and not that difficult […]
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Tapping into Your Personality Type to Navigate Changes at Work

I have recently been coaching a young woman,” Joyce,” who has been successful at work in the IT industry.  She was challenged intellectually in her role helping clients effectively use her technology services to grow and manage their businesses. She enjoyed being part of her clients’ success as they implemented the ideas and solutions she […]
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Flexible Firms Are Moving to Unlimited PTO Programs

More Results from Our 2016 Anytime, Anywhere Work™ Survey With the emphasis on flexible work programs in CPA firms, it’s no surprise that Unlimited PTO has become a hot topic. Employees are drawn to the idea that they could take as much time off as they would like as long as the work gets done.  […]
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Seven Technology Strategies to Enable Your Flexible Work Programs

More Results from Our 2016 Anytime, Anywhere Work™ Survey At ConvergenceCoaching, we’re big proponents of Anytime, Anywhere Work™, or programs that allow employees to have greater control over when and where they get work done. Every one of our employees is virtual and works from home offices or on the road while visiting clients. We’re […]
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